If you feel the strength of the flush is insufficient to remove the waste here is a simple guide to solving this problem. Due to water conservation programmes the fill level on many toilets is lower than before. Water conservation is great but if we aren’t getting a clean flush it can cause other problems i.e. waste not being washed completely into the external sewer. It will then harden and cause a build up point, for further waste to adhere to. It gets bigger until you experience back pressure and your toilet starts overflowing!

1. Remove the lid from your cistern and locate the water level line (scribed on the rear of the cistern attached to the wall).
2. If the water level is below the scribed water line, it means the amount of water in the cistern is insufficient to remove the waste.
3. Increase the water level fill setting on the float valve. This allows more water into the cistern. This can be done either by hand or with a screwdriver.
4. Flush the toilet, if the water is level with the line on the rear of the cistern all good. This should give a stronger and cleaner flush. Contact serviceteam to get your toilet repairs done in no time!