Hi Ben,

Many thanks for reaching out.

Unfortunately, we don’t currently offer repairs or servicing for Saniflo macerators. However, we can assist with new installations or like-for-like replacements of existing units.

If you’d like to proceed on that basis, please send over some photos or a short video of the current setup, including how accessible the unit is, and we’ll get back to you with a quotation.

Thanks, Dylan