servicedesk256

Hi Enrique, Thanks for getting in touch. For an investigation visit, we charge £105 + VAT for the first hour on site. During that time we’ll identify the issue and attempt to fix it. If any additional...

Hi, many thanks for getting in touch. To arrange an annual boiler service, you can either book directly through our website, or contact our service desk on 020 4525 1197 and we’ll be happy to schedule...

Hi Juliet, Yes, we can certainly help with that. Could you please send us a few photos of the dishwasher showing the issue, along with a clear photo of the data badge? This will allow us to identify the...

Thank you for your enquiry. Unfortunately, we do not undertake repairs of this nature. However, if you would like a quotation for replacing your oven, we would be happy to provide one. Please let us know...

Many thanks for your enquiry. Please could you provide us with photos or a short video of the existing shower pump and the surrounding installation area? Once received, we will be able to provide you with...

Hi Eleonora, Thanks for getting in touch. We can meet IKEA’s invoicing requirements and include all of the following: “Invoice” clearly displayed, issued as a non-amendable PDF and marked “Paid”...

Hi Ben, Yes, we can replace your Elica hood with a Miro hood. Please send the model (or a photo) of your current hood, its dimensions, and a photo or link to the Miro hood you’d like installed. A quick...

Hi Jenni, Thank you for getting in touch. We don’t offer cleaning services for extractor fans, as in most cases it’s more cost-effective to replace them like-for-like in the long run. If you’d like...

Hi Donna, Yes, we can offer remedial works on an existing FRA. Could you please provide us with a copy of the FRA certificate along with the job sheet you’ve received from your contractor? Once we have...