the cable from the boiler to the thermostat is not working. does this require a heating engineer?

1.64K viewsGas & Heating

the cable from the boiler to the thermostat is not working. does this require a heating engineer?

The cable that is attached to the nest thermostat in my hallway is not working. is this something a hearting engineer can resolve

serviceteam.co.uk Answered question May 9, 2023
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Hi, it’s unclear why the electrician was unable to help. The nest thermostat is hard-wired to a power supply and then communicates with a receiver connected to the boiler. If the issue is that the control thermostat part has no power then an electrician is well placed to fault find and fix. However, if the issue is with the receiver connected to the boiler then perhaps a heating engineer is better placed. However, setting all the above aside we have an engineer who is both a qualified electrician and a heating engineer so will be well placed to resolve this regardless. If you would like a quote please message us via WhatsApp (or alternatively a number of different options) here and we will send you a quote and availability – be sure to ask for Bob the engineer proficient in both heating and electrical work. https://serviceteam.co.uk/equote/ – PS you can also simply call our office to book. 0208 758 9799

serviceteam.co.uk Answered question May 9, 2023
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Hi, are you saying your nest has no power supply and is hard-wired? If so then would make more sense to arrange an electrician although a heating engineer may be able to fix also.

smita patel Unselected an answer May 9, 2023

yes. Nest is hardwired

I did contact an electrician and he told me to contact heating engineer as it is related to the boiler

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